IT Support for Public Sector

Atlas Cloud are G-Cloud accredited supplier of ultra-secure and compliant IT solutions, ideal for public sector entities. We can help transform your ageing IT infrastructures, host legacy systems in the cloud, and take advantage of cloud scalability and accessibility.

Choose a provider with a reassuringly secure promise.

I.T. SUPPORT IN YOUR SECTOR

Here’s the Executive Summary of managed IT services in your sector, but you can read more detailed information below or skip to the consultancy section.

If you’d prefer to be recommended solutions, book a consultation with us.

How the public sector can benefit from the cloud

How Atlas Cloud assists
the Public Sector

Atlas Cloud are a government approved supplier of cloud technology on the G-Cloud initiative. As stated on the G-Cloud Digital Marketplace, we offer a wide range of services which bring operational efficiencies to public sector organisations, including local and central government. We recently completed work on the HS2 project which involved virtualising software to enable the design teams to access hardware-intensive software anywhere along the 330-mile project area.

Our G-Cloud accreditation demonstrates our dedication to meeting the high standards of security and compliance set out by this scheme. But our security focus doesn’t end there. Both Atlas as a company and our UK data centres (where your data will be stored) are ISO 27001 certified. On top of these we are also accredited on the UK Government backed Cyber Essentials Plus scheme.

Make your budgets go further

Within the public sector we are able to help with complex IT transformation projects which involve modernising an IT infrastructure that often hasn’t had a lot of budget spent on it, to a cloud environment fit for modern workplaces.

We understand the biggest factor preventing public sector organisations modernising their IT is limited budget. By implementing our hosted desktop solution, we can help your budget go further while allowing users to remain working within a familiar Windows environment. Moving your data, Microsoft 365 and other applications into our secure cloud environment means you no longer need expensive on-site servers and you can switch to low cost ‘thin client’ devices. As the processing power comes from our data centres and not from the device, users experience great performance. Thin client PCs also use a lot less power which helps the environment and reduces your carbon footprint.

The fantastic accessibility of hosted desktops will allow greater productivity as users can securely access their desktop and work wherever they are. Perfect for users who are required to travel between various sites and meeting locations. Hosted desktops are secure enough that you can implement a bring your own device initiative should users want access while at home. You also don’t need to worry about security risks as hosted desktops can be remotely locked or wiped in the event of a lost device and all work is continuously synced meaning no loss of work in the event of a crash.

Email security

As public sector companies transfer a lot of confidential and sensitive data via email it is important to keep this safe but unfortunately email is the main source of cyber-attacks.

o stay one step ahead of hackers and also internal threats we have a range of cyber resilience and email monitoring services. Our email security solution, powered by Mimecast, checks inbound and outbound emails for dangerous attachments, malicious URLs and body content which may contain viruses, phishing or ransomware attacks.

A reassuring service

Atlas Cloud’s IT support services and remote helpdesk are the backbone of many in your sector. Check our case studies to hear what our customers say.

PROUDLY TRANSPARENT

The Atlas Cloud standard level of service includes:

Comprehensive monthly reporting

Monthly effectiveness reports are emailed to chosen contacts each month. Real-time dashboards are available at request for no extra cost and can be customised for a small fee.

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NPS

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CSAT

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open feedback loop

Good or bad, we openly publish our customer feedback scores each month. You can view figures from the last 12 months on our homepage.

PROUDLY PROACTIVE

The Atlas Cloud standard level of service includes:

PROBLEM MANAGEMENT TEAM

We have a dedicated team for recognising and resolving recurring issues. Protected from the ongoing reactive Service Desk, they don’t get bogged down with day-to-day requests – helping to create a better overall service.

24/7 Support

We have a round-the-clock provision for “P1” incidents and infrastructure unavailability. Non-critical issues can be upgraded to 24/7 support at an additional cost.

Unique cyber security approach

Our proprietary Cyber Security MOT is standard with all managed services customers. It periodically assesses essential cyber risks, just like assessing motoring risks through a car MOT.

I.T. Consultancy Support

We’re more than a managed IT services provider. Our consultancy division can support with cyber security or cloud projects.

White Atlas Cloud writing with a 15 degree split between the two words

WHY CHOOSE us?

Not just secure, reassuringly secure.

There are two types of IT service provider.

One will do everything possible to secure the technology they’re responsible for. The other will do everything possible to keep their customers’ cyber security risks low.

Atlas Cloud is the second type of provider.

Why does that matter? Read more about us or review our case studies.

contact us

Choose a provider you can trust.

Get in touch to schedule a free consultation about assuring your IT provision.

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