Digitise Frontline Care Workers
Frontline care staff are the heart-blood of any care home so it stands to reason that empowering them to do the job to the best of their ability will lead to better patient and business outcomes.
At Atlas Cloud we believe it’s crucial to extend digitisation to frontline care workers and not just back-office staff in order for your care group to reap the numerous benefits of cloud IT.
Why Prioritise Frontline Workers?
According to Forbes1, organisations who prioritise the digital empowerment of frontline workers can realise the following benefits:
staff
retention
64% of business leaders see a decrease in employee turnover after empowering frontline workers with digital tools.
business
revenue
70% of organisations that empower frontline workers ultimately see an increase in sales and revenue.
patient
satisfaction
83% of organisations that empower frontline workers see greater customer satisfaction (i.e. patient / resident satisfaction).
productive
employees
91% of business leaders see an increase in frontline workers’ performance and productivity when digitally empowered.
1Forbes: Empowering the Firstline Workforce
Empower Your Care Staff
Having the right digital tools at their fingertips helps frontline workers to be more productive, allowing them to be less rushed and deliver better patient care. By making collaboration easier and reducing paperwork, staff are less likely to reach the point of burnout.
As such, digitally empowered employees feel greater job satisfaction, leading to a more loyal workforce and ultimately improved staff retention. Read our latest whitepaper to discover how empowering your frontline care staff with Microsoft 365 can make all the difference to your care group.
Microsoft 365 Tools For The Frontline
Many organisations overlook frontline workers when it comes to digitising their business because of software licensing costs. This is why many care homes are still producing mounds of paperwork and racking up countless hours of unnecessary manual processing. But it doesn’t need to be like this. What many don’t realise is that Microsoft have pared back Microsoft 365 packages—geared specifically for frontline workers—starting at significantly lower price points.
With a Microsoft 365 F1 license your frontline workers will receive:
The Web and Mobile
- Word
- Excel
- PowerPoint
- OneNote
Calling (via Teams)
- Walkie Talkie
- Shift Management
- Task Management
Intranet
- Yammer - Enterprise social networking
- SharePoint - Mobile intranet
Work Management
- OneDrive (File Storage)
- Stream (Video Library)
- Lists
- Planner
Identity Management
- MS 365 Admin Center
- Microsoft InTune
- Azure Active Directory
Protection and Security
- Advanced Threat Analytics
- Azure Information Protection
- Microsoft Secure Score
- Security and Compliance Center
TRUSTED BY HEALTHCARE ORGANISATIONS
Protect Data and Systems From Cyber Attacks
Keeping The Lights On
- Remote management and security - of all devices that connect to your network
- Enhanced email security - cutting off the most common entry route for viruses and malware
- System and data backup - for rapid recovery in the event of a successful cyber attack
Compliance In The Care Sector
The NHS has fired a shot across the bows of the private healthcare market; making it mandatory for their suppliers to comply with minimum standards and align with the DSP Toolkit, as well as becoming Cyber Essentials Plus accredited.
Similarly, the CQC is encouraging care providers to use the DSP toolkit to assess their own cyber security stature and provide evidence that they’re complying with legal and regulatory requirements. It can only be a matter of time before we see these measures being made compulsory within the care home sector, with non-compliance likely to lead to loss of contracts, potential fines, and reduced CQC ratings.