IT Support for Financial Services

Atlas Cloud can help to make your IT more flexible and accessible for your users while reducing the risk of compromising sensitive company and customer data.

Choose a provider with a reassuringly secure promise.

I.T. SUPPORT IN YOUR SECTOR

Here’s the Executive Summary of managed IT services in your sector, but you can read more detailed information below or skip to the consultancy section.

If you’d prefer to be recommended solutions, book a consultation with us.

How financial services benefit from the cloud

How Atlas Cloud assist
Financial Services companies

Atlas Cloud has been providing cloud-based solutions for customers within the financial services sector since 2010. Within this time, we have become experts in implementing services which improve productivity and security for financial advisors, insurance consultants, brokers and investors.

SECURE SOLUTIONS

All financial services firms handle highly sensitive data daily and we know protecting this information is a necessity. To maintain the best security both we as a company and our UK-based data centres are ISO 27001 accredited. We have also passed audits set out by MBNA and Bank of America.

We also have solutions which help ensure business continuity. Our industry leading Disaster Recovery service (powered by Zerto) ensures maximum downtime of 15 minutes with data loss measured in seconds not minutes. With the potential reputational damage (as TSB suffered) and FCA fines that can come with downtime our solution helps massively reduce this risk.

Protection from email threats

We also offer an email security product, powered by Mimecast, which not only offers spam and virus protection but also Target Threat Protection.

This involves carrying out advanced checks which protect financial service companies from impersonation attacks and malicious attachments, URLs and content. This multi-level assessment is vital to protect you from email threats which remain the main method of cyber-attacks.

Connectivity for today’s office

Like all modern workplaces, financial service companies expect a lot from their IT infrastructure. Users demand better connectivity, access and speed from their systems and we provide a range of network connectivity solutions to meet these demands. We have the experience needed to transform your business with high speed internet, MPLS and VPN connections, plus reliable Wi-Fi that exceeds user expectations.

Best-of-breed technology

In order to bring our customers the best solutions we only offer industry leading products and to do that we only partner with leading suppliers such as Microsoft, Citrix, VMWare, Zerto and NVIDIA.

Our Hosted Desktop service allows users to access all their files, emails and applications within a familiar Windows environment from any device. They allow users to resume their session and pick up exactly where they left off, making them perfect for working across multiple sites or branches. They can be set up to counter any insider threats by blocking USB access and removing access to screenshots and file sharing websites. Hosted Desktops represent a secure and affordable way of scaling up your business.

A reassuring service

Atlas Cloud’s IT support services and remote helpdesk are the backbone of many in your sector. Check our case studies to hear what our customers say.

PROUDLY TRANSPARENT

The Atlas Cloud standard level of service includes:

Comprehensive monthly reporting

Monthly effectiveness reports are emailed to chosen contacts each month. Real-time dashboards are available at request for no extra cost and can be customised for a small fee.

+ 0

NPS

May 2024

0 %

CSAT

May 2024

open feedback loop

Good or bad, we openly publish our customer feedback scores each month. You can view figures from the last 12 months on our homepage.

PROUDLY PROACTIVE

The Atlas Cloud standard level of service includes:

PROBLEM MANAGEMENT TEAM

We have a dedicated team for recognising and resolving recurring issues. Protected from the ongoing reactive Service Desk, they don’t get bogged down with day-to-day requests – helping to create a better overall service.

24/7 Support

We have a round-the-clock provision for “P1” incidents and infrastructure unavailability. Non-critical issues can be upgraded to 24/7 support at an additional cost.

Unique cyber security approach

Our proprietary Cyber Security MOT is standard with all managed services customers. It periodically assesses essential cyber risks, just like assessing motoring risks through a car MOT.

I.T. Consultancy Support

We’re more than a managed IT services provider. Our consultancy division can support with cyber security or cloud projects.

White Atlas Cloud writing with a 15 degree split between the two words

WHY CHOOSE us?

Not just secure, reassuringly secure.

There are two types of IT service provider.

One will do everything possible to secure the technology they’re responsible for. The other will do everything possible to keep their customers’ cyber security risks low.

Atlas Cloud is the second type of provider.

Why does that matter? Read more about us or review our case studies.

contact us

Choose a provider you can trust.

Get in touch to schedule a free consultation about assuring your IT provision.

Atlas Cloud Logo

get started

The more information you can provide, the better prepared we can be for your first call with us.

Your data is safe with us and will be used solely for the purpose of this enquiry. See our privacy policy for more.

New Research

Our recent, nationwide research shows what can be learnt from working during lockdown. Download the report today.

Sign up to newsletter?*
Privacy Notice: We won’t sign you up to any marketing mailing lists (unless you ask us to*) but we may email you to make sure you have been able to access the content successfully. View our privacy policy.