IT Support for Insurance

Secure client and customer financial data and protect against costly downtime with our secure cloud solutions. Adopt a hybrid approach to working and save money on fixed IT infrastructure and office costs.

Choose a provider with a reassuringly secure promise.

I.T. SUPPORT IN YOUR SECTOR

Here’s the Executive Summary of managed IT services in your sector, but you can read more detailed information below or skip to the consultancy section.

If you’d prefer to be recommended solutions, book a consultation with us.

How the insurance sector can benefit from the cloud

Atlas Cloud and the insurance industry

Since 2010, Atlas Cloud has provided secure solutions for businesses around the UK including many from the insurance sector. We understand that companies want to keep their customer data safe; and that’s what we have always done. By providing ISO 27001 accredited data centres to store customer data in, we abide by industry standards, and consequently, so do our customers.

Stay safe and secure

In the event of a major power outage, natural disaster or ransomware attacks, this service will prevent productivity loss and keep your business running, meaning you can always stay in touch with customers with minimal data loss. Our Insurance customers use our Disaster Recovery as a Service (powered by Zerto) to make sure they’re always protected.

A dedicated support team

Atlas Cloud’s award-winning support team is ready to help you when you need it the most. Instead of waiting in long call queues, our trained engineers are on-hand to help you with any issues, so you and your users get back up and running fast.

An extra layer of protection

Atlas Cloud understands the necessity of keeping customer data safe, especially for insurance companies, which is why we have made it our mission to find smaller, but smarter ways of tightening security for you.

Sometimes threats to your security will come from within, so by restricting the usage of USB devices, removing the ability to upload certain files, remote wiping of mobile devices, clipboard restrictions and blocking the use of the print screen button, you can rest assured knowing your data is kept within your business parameters. 

We’re experts ad helping you increase your Microsoft 365 Secure Score – and keeping it high.

I.T. that works

We want to alleviate the stress of day-to-day IT, so you can focus on the work that really matters. Our team can help you improve email security, increase user productivity, and overall give you an IT setup fit for the modern workplace.

A reassuring service

Atlas Cloud’s IT support services and remote helpdesk are the backbone of many in your sector. Check our case studies to hear what our customers say.

PROUDLY TRANSPARENT

The Atlas Cloud standard level of service includes:

Comprehensive monthly reporting

Monthly effectiveness reports are emailed to chosen contacts each month. Real-time dashboards are available at request for no extra cost and can be customised for a small fee.

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CSAT

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open feedback loop

Good or bad, we openly publish our customer feedback scores each month. You can view figures from the last 12 months on our homepage.

PROUDLY PROACTIVE

The Atlas Cloud standard level of service includes:

PROBLEM MANAGEMENT TEAM

We have a dedicated team for recognising and resolving recurring issues. Protected from the ongoing reactive Service Desk, they don’t get bogged down with day-to-day requests – helping to create a better overall service.

24/7 Support

We have a round-the-clock provision for “P1” incidents and infrastructure unavailability. Non-critical issues can be upgraded to 24/7 support at an additional cost.

Unique cyber security approach

Our proprietary Cyber Security MOT is standard with all managed services customers. It periodically assesses essential cyber risks, just like assessing motoring risks through a car MOT.

I.T. Consultancy Support

We’re more than a managed IT services provider. Our consultancy division can support with cyber security or cloud projects.

White Atlas Cloud writing with a 15 degree split between the two words

WHY CHOOSE us?

Not just secure, reassuringly secure.

There are two types of IT service provider.

One will do everything possible to secure the technology they’re responsible for. The other will do everything possible to keep their customers’ cyber security risks low.

Atlas Cloud is the second type of provider.

Why does that matter? Read more about us or review our case studies.

contact us

Choose a provider you can trust.

Get in touch to schedule a free consultation about assuring your IT provision.

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