IT support for insurance businesses that keeps customer data secure and systems always on

Secure, resilient IT for brokers, MGAs and insurance businesses — protecting customer data, satisfying the FCA and keeping you trading through outages, with a UK team supporting the sector since 2010.

Microsoft Security & Modern Work Partner | Cyber Essentials Certification Body | 3,000+ organisations audited | ISO 27001

Trusted by insurance, financial services and professional services firms across the UK

The IT and security challenges facing insurance businesses

Insurance businesses hold large volumes of personal and financial customer data and rely on systems being available every working hour. Atlas Cloud keeps your IT secure, resilient and simple to manage so your team can focus on clients.

Key Challenges You Face

Customer personal data

Policyholder details, claims records and payment information make brokers a target. A breach means FCA and ICO scrutiny and lost customer trust.

FCA and partner expectations

Insurers, networks and the FCA expect evidence of strong controls, operational resilience and incident response.

Insider and data-leak risk

Data can walk out of the door as easily as it can be stolen. Controls on USB, file sharing and screenshots matter as much as firewalls.

Email and payment fraud

Impersonation and payment-diversion attacks target brokers constantly, often via compromised client or insurer mailboxes.

Downtime you cannot afford

If systems are down, quotes, renewals and claims stop — and customers move on quickly.

How Atlas Cloud Helps

Proven security standards

ISO 27001 certified with UK data centres, and we have passed audits set by MBNA and Bank of America.

Cyber Essentials certification

We are a Cyber Essentials Certification Body. We get you certified, keep you certified and give you the evidence insurers and partners ask for.

Microsoft 365 Secure Score

We raise your Microsoft 365 Secure Score and keep it high, with the configuration documented for auditors and partners.

Disaster recovery in minutes

Zerto-powered disaster recovery keeps you trading through power cuts, outages and ransomware with minimal data loss.

Data-leak protection

Restrict USB devices, file uploads, clipboard and screenshots, and remotely wipe lost phones, so customer data stays inside your business.

Talk to us about your firm’s IT

Firms who made the move

“Atlas Cloud delivered a transition that gave us confidence in the security and resilience of our platform.”

Emma Thompson
CEO, Thackray Williams
Read the case study →

“We chose Atlas Cloud because of their senior engagement and their expert industry advice, knowing the recruitment sector inside out.”

Steven Rawlingson
Group CEO, Samuel Knight International
Read the case study →

“Pete’s advice was invaluable. He explained how hybrid working was a significant security factor, so we locked down our security and embraced secure hybrid working.”

Jon Dudgeon
CEO and Co-Founder, Blu Sky Chartered Accountants
Read the case study →

IT services built for insurance businesses

Managed IT support for insurance

UK engineers on the helpdesk 07:00–18:00 — no call queues — with monthly reporting and published service levels.

Microsoft 365 and data protection

Microsoft 365 configured for regulated firms: data loss prevention, retention, Secure Score and safe external sharing.

Device and remote access management

Laptops and phones enrolled, encrypted and wipeable; secure access from the office, home or client meetings.

Cyber security and Cyber Essentials

Certification, email security, backup and monitoring, with 24/7 SOC options — audit and fix from one Certification Body.

Disaster recovery and backup

Zerto disaster recovery and Microsoft 365 backup, so an outage or ransomware attack is a short interruption, not a crisis.

Ready for IT that keeps quotes and claims moving?

Your Service. Your Way.

Some brokers have an IT lead who needs backup; many have an operations manager who has been handed IT on top of everything else. We fit around whichever you are.

Fully managed IT

We are your IT department: helpdesk, security, devices, licensing, strategy and the awkward conversations with software vendors.

Co-managed IT

You keep your in-house person; we add the helpdesk capacity, security tooling and senior expertise they cannot get alone.

Service you can hold us to

We publish our service numbers every month. If your current provider does not, it is worth asking why.

Verifiably High Client Satisfaction

0 %

Measured through ongoing feedback, reflecting consistent delivery, responsiveness and trust across our client base.

Monitoring and incident response

0 /7

Continuous monitoring and rapid response to detect issues early, reduce downtime and keep your team working.

Average Net Promoter Score

0 +

Clients consistently rate our service highly, reflecting reliability, responsiveness and long-term partnership.

Why insurance businesses choose Atlas Cloud

Built for organisations that answer to a regulator

We specialise in firms that handle sensitive client data and answer to a regulator — insurance, financial services, law and accountancy. We have supported insurance businesses since 2010.

As a Cyber Essentials Certification Body we have audited over 3,000 organisations. We know what the FCA, insurers, auditors and partners look for, and we build it in rather than bolt it on.

We act as an extension of your business. A named account manager, quarterly reviews with your directors, and a technology roadmap that supports your compliance obligations — not a sales call at renewal.

Common questions from insurance businesses

Clear answers to the questions directors and operations managers ask us most.

Yes. We have supported insurance brokers and financial services firms since 2010, and we have passed audits set by MBNA and Bank of America.

Yes. We implement and evidence the technical controls the FCA, insurers and auditors look for — access control, encryption, logging, backup and incident response — and document them for you.

Yes. As a Cyber Essentials Certification Body we run the gap analysis, fix what is missing and award the certificate ourselves. We can usually get you there in a few weeks.

Our UK-based helpdesk is staffed by engineers 07:00–18:00. Average real human response time is 11 minutes and 85% of issues are resolved on first contact.

From day-to-day IT support to disaster recovery, Cyber Essentials and Microsoft 365, Atlas Cloud gives insurance businesses secure, resilient IT with published service levels.

Secure, resilient IT for your insurance business

Tell us what is not working and what you are trying to achieve. We will come back the same working day with a straight answer on whether — and how — we can help.

CONTACT ATLAS CLOUD

You're one step away from the Reassuringly Secure experience.

Schedule a short consultation with us at no cost. The more detail you can give, the more valuable we can make your first appointment.

GET I.T. SUPPORT

Atlas Cloud's Service Desk is staffed by UK-based engineers.

Standard operating hours are 07:00-18:00, Mon-Fri.

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