IT Support for Travel and Leisure

Our scalable cloud solutions can be flexed up and down depending on seasonality, creating costs savings that are unachievable with traditional on-premise IT.

Choose a provider with a reassuringly secure promise.

I.T. SUPPORT IN YOUR SECTOR

Here’s the Executive Summary of managed IT services in your sector, but you can read more detailed information below or skip to the consultancy section.

If you’d prefer to be recommended solutions, book a consultation with us.

How the travel industry can benefit from the cloud

How Atlas Cloud assists
the travel sector

For travel and leisure companies moving to cloud-based IT offers the flexibility needed to be competitive in a busy market place.

Seasonal changes massively impact this industry with certain times of the year being a lot busier than others. Our cloud solutions are available on monthly subscription contracts meaning travel firms can scale up and down to meet higher demand in January for example which is usually a busier time.

Traditionally travel firms have multiple branches on various high streets and supporting IT infrastructure at multiple sites can be expensive. Instead of paying for expensive servers and PC’s you can move across to use our servers and switch to cheaper ‘thin client’ devices as the processing power comes from our servers (not the device) meaning you get great performance on any device. These cost savings allow you to pass on savings to customers and become even more competitive on the busy high street.

With multiple branches it is quite common for users to need to work in more than one location. In this scenario our hosted desktops are perfect as users can access their same desktop session (including all their data, applications and emails) wherever they are. And a bit like Netflix they can pick up exactly where they left off when working from a different location. No wasted time logging in – just improved productivity.

We also offer application hosting which involves taking software which has historically been stored on-site and moving it into our cloud environment. This is perfect if you need to cut back on expensive IT costs or just want to give users better access.

Whether you want to use our full hosted desktop service or just get us to host an application, one of the main benefits you’ll find is that users can work as effectively from home (or anywhere in the world) as they can in the office and they can use any device they like. Ideal if your company is looking to utilise home workers to grow your business.

Secure GDPR focused services

In travel and leisure firms you handle a lot of confidential customer data on a daily basis. Due to this you’ll want to protect your data from internal threats and cyber-attacks. To help protect our customers we store their data in our ISO 27001 certified data centres. 

We also offer a range of disaster recovery and email resilience products which help protect travel and leisure companies from cyber-crime and minimise the impact an outage can have on business continuity.

A reassuring service

Atlas Cloud’s IT support services and remote helpdesk are the backbone of many in your sector. Check our case studies to hear what our customers say.

PROUDLY TRANSPARENT

The Atlas Cloud standard level of service includes:

Comprehensive monthly reporting

Monthly effectiveness reports are emailed to chosen contacts each month. Real-time dashboards are available at request for no extra cost and can be customised for a small fee.

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NPS

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CSAT

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open feedback loop

Good or bad, we openly publish our customer feedback scores each month. You can view figures from the last 12 months on our homepage.

PROUDLY PROACTIVE

The Atlas Cloud standard level of service includes:

PROBLEM MANAGEMENT TEAM

We have a dedicated team for recognising and resolving recurring issues. Protected from the ongoing reactive Service Desk, they don’t get bogged down with day-to-day requests – helping to create a better overall service.

24/7 Support

We have a round-the-clock provision for “P1” incidents and infrastructure unavailability. Non-critical issues can be upgraded to 24/7 support at an additional cost.

Unique cyber security approach

Our proprietary Cyber Security MOT is standard with all managed services customers. It periodically assesses essential cyber risks, just like assessing motoring risks through a car MOT.

I.T. Consultancy Support

We’re more than a managed IT services provider. Our consultancy division can support with cyber security or cloud projects.

White Atlas Cloud writing with a 15 degree split between the two words

WHY CHOOSE us?

Not just secure, reassuringly secure.

There are two types of IT service provider.

One will do everything possible to secure the technology they’re responsible for. The other will do everything possible to keep their customers’ cyber security risks low.

Atlas Cloud is the second type of provider.

Why does that matter? Read more about us or review our case studies.

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Choose a provider you can trust.

Get in touch to schedule a free consultation about assuring your IT provision.

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